Product image
Product image

Call Handling Guide

£4.99

Quantity

X+

Master Professional Call Handling – Just £4.99! 📞🚀

Want to handle customer calls with confidence, clarity, and professionalism?

This 19-page Call Handling Guide gives you the essential skills and techniques to deliver outstanding service on every call.

Created by award winning Trainer, Jacqui Turner

💡Inside, You’ll Learn:

✔ How to make a great first impression and set the tone for a positive call

✔ Active listening techniques to fully understand customer needs

✔ The right way to personalise conversations and build rapport

✔ How to stay in control, even with challenging or upset callers

✔ Best practices for placing customers on hold and transferring calls professionally

✔ How to close conversations effectively to prevent unnecessary repeat calls

✔ Empathy and language techniques to improve customer satisfaction

💡 Perfect for customer service professionals looking to enhance their call-handling skills and leave a lasting impression.

🎯 Get your copy now for just £4.99 and start handling calls like a pro! 🔗📥

Customer Reviews

Average Ratings

0/5

0 reviews

add review

Write a review

Be the first one to review this product

© 2025 Turner Corner Learning Solutions All rights reserved.

We are committed to protecting your personal information. We will always seek your explicit consent before collecting or using your data, ensuring you have the opportunity to opt in to communications from us and our sister sites. By opting in, you agree to receive SMS notifications and marketing content from us. You can also opt out at any time if you choose to stop receiving these communications.