The Confident Team Leader Programme
Become the leader everyone wants to work with
You lead others. But, who's supporting your Team Leaders?
Leadership can be energising and exhausting.
When your team leaders join the Confident Team Leader programme, they'll find the practical tools, structured support, and uplifting hub they've been looking for.
This is their corner of the internet to grow, recharge, and lead with clarity
OR
What if your team leaders felt confident handling anything their day throws at them?
Too often, team leaders are promoted without the support or structure to truly thrive.
They juggle expectations, manage people, and try to stay afloat; often in silence.
This 12-week programme is designed to change that.
It’s for team leaders who want:
Clear direction and practical tools
Real-time support and coaching
A confidence boost they can feel from week one
What if your team leaders felt confident handling anything their day throws at them?
Too often, team leaders are promoted without the support or structure to truly thrive.
They juggle expectations, manage people, and try to stay afloat; often in silence.
This 12-week programme is designed to change that.
It’s for team leaders who want:
Leaders who want quick, concentrated results
Clear direction and practical tools
Real-time support and coaching
A confidence boost they can feel from week one!
Next Launch Date: TBC
What Attendees Say
"This will make you a strong leader."
“I recently completed the Confident Team Leader Programme with Jacqui and cannot recommend Jacqui enough! If you are in management or aspire to be in management, Jacqui breaks down the fundamentals of what a good leader is, setting you up for success through structured weeks, covering different subjects that will give you the skillset and knowledge to make you a strong leader! ”
Caitlyn Corless, Capital on Tap
"I would highly recommend this course"
“I would highly recommend Jacqui’s Confident Team Leader programme. Jacqui made the programme interactive with myself and others around me, giving us the opportunity to put into practice what we were taking away from the course. I found the course insightful, and it has given me a lot to think about in terms of how I interact with others and how to perceive different scenarios. Additionally Jacqui provides useful resources that can be used outside of the training, which is useful.”
Morgan Beddoe, Capital on Tap
This Is Perfect For
Aspiring team leaders & Managers
newly appointed team leaders & Managers
team leaders & Managers who want to develop & grow
You’re a Team Leader who is passionate about developing your skills and gaining more confidence.
Or
You manage a group of Team Leaders and want to ensure they receive development from day 1.
But you want to achieve this in a cost effective way, through concentrated, learning and follow up coaching support.
You’re a Team Leader/Manager who is passionate about developing your skills and gaining more confidence.
Or
You manage a group of Team Leaders & Managers and want to ensure they receive development from day 1
But you want to achieve this in a cost effective way, through concentrated learning and follow up coaching support
6 x 3 hour Bi-Weekly Training Sessions
Short, powerful sessions focused on key leadership skills: confidence, communication, emotional intelligence, situational leadership, dealing with underperformance, and coaching skills. Value 2k
6 x Bi-Weekly Group Coaching Calls
Virtual group coaching sessions with Jacqui Turner where team leaders reflect, ask questions, and gain peer support. Value £400
12 Weekly Resources & Tools
A full range of leadership templates and resources to aid learning.
Value £200
Daily Virtual Support
Daily online support by Jacqui Turner and the Community. Value £3000
Certificate of Completion
A certificate of completion will be presented to all members, at the end of the 1 2weeks, for their PDP.
Investment: £495 per person.
Total Value: £6200+
Investment: £495 per person. Total Value: £5600
OR
Imagine a Different Future...
A future that can be achieved with the 'right' support
A future that can be achieved
with the 'right' support
CONFIDENCE & CONTROL
By joining our academy, your team leaders will grow in confidence and control. They'll know how to handle difficult conversations, motivate team members and make decisions with clarity.
LEADERSHIP TOOLKIT
They'll have access to a toolkit for every leadership challenge. From performance dips to team morale, time management to delegation. We've got them covered, freeing up more time for you!
TEAM PERFORMANCE
Their team will feel more engaged, energised and motivated. They'll feel more empowered, with clear expectations, support and recognition.
INCREASED BUSINESS PEROFRMANCE
Empowered leaders bring out the best in their teams, leading to higher performance, improved employee retention and better customer experiences.
The future starts with one shift: JOIN OUR CONFIDENT TEAM LEADER PROGRAMME TODAY
The future starts with one shift: JOIN OUR CONFIDENT TEAM LEADER PROGRAMME TODAY
OR
rEADY to build confident team leaders today?
Turner Corner Leadership Academy
An online academy where Team Leaders thrive, gain confidence and excel
Location: Online
Spaces: Limited
What your Team Leaders will get when they join: 2 Year Curriculum
What your Team Leaders will get when they join:
Week 1 - Management vs Leadership 3 hour live training
Week 2 - 30 minute group coaching
Week 3 - Coaching Skills 3 hour live training
Week 4 - 30 minute group coaching
Week 5 - Supporting team performance & effective 1:1s
Week 6 - 30 minute group coaching
Week 7 - Situational Leadership 3 hour live training
Week 8 - 30 minute group coaching
Week 9 - Handling Difficult Conversation live training
Week 10- 30 minute group coaching
Week 11 - Emotional Intelligence live training
Week 12- 30 minute group coaching and online celebration & wrap up
Exclusive Guides
Ready-to-use guides to help you lead your team with focus and confidence.
Weekly Support
Online daily support will be provided to help team leaders embed their skills and provide Q&A support.
⭐️ Secure their place today—limited spaces available per cohort.
Sign up your Team Leaders today and secure their place for just £495
The 12 week programme starts on September 1st. Places are litmited.
YOUR HOST
Hey, I'm Jacqui Turner
Founder of Turner Corner Learning Solutions and known by many as The Leadership Queen.
I'm a multi award winning Leadership and Service Excellence Trainer with 30 years of experience in customer service and leadership development. I’ve helped countless Leaders achieve their full potential and high team performance. .
I’ve trained and coached Team Leaders & Managers across many sectors—to move from overwhelm, to confident and capable leaders who inspire their teams to achieve, high-performance.
My approach blends weekly support, live and recorded training sessions and practical tools that stick.
I help Team Leaders feel less alone, more equipped and ready to make a difference!
Best Customer Service Training Provider
2023-2024 / 2024-2025
Central England Prestige Awards
Welsh Contact Centre Trainer of the Year
2015
In recognition of the impact of my Leadership Training at Tesco CEC
Trusted Supplier of Training To
Trusted Supplier
of Training To
What Clients Say
"We will definitely use Turner Corner again."
“Our business grew exponentially and as we head into 2025, we are embracing new, customer facing technology!
We engaged Jacqui at very short notice for a training course!
My team loved that day!
The training was interactive, a good mix of seriousness and fun! Following the training, we are committed to not use the word “unfortunately” any longer, even if we really can’t help.
I highly recommend Jacqui’s trainings! ”
Marianne Rutz, Ethical Maintenance
"I cannot recommend Jacqui highly enough"
“Jacqui was fantastic and I cannot recommend her highly enough. In the weeks leading up to the training day, Jacqui worked with me to ensure the training was tailored and met the needs of our business - an aspect that stood Turner Corner Learning Solutions out from other training providers with their one fit all approach. She was engaging throughout the training and everyone involved in the day very much enjoyed it.”
Sarah Mitchell, Skiddle
"Jacqui was just brilliant, well worth the time"
“I attended Jacqui’s online Coaching Skills course - it was hands down the best coaching skills course I have ever come across. Well worth the time and money invested in it. Also made some great connections who are continuing to coach me and me them.
Just brilliant. ”
Ben Goodare, Renishaw
Frequently Asked Questions
Is this for new or experienced leaders?
Both! Whether your team leaders are new to leadership or have been doing it for a while, the 12 week Confident Team Leader Programme gives them practical tools and support to stay sharp and inspired.
Are the sessions live or recorded?
The bi-weekly 3-hour sessions are live and interactive; and will also be recorded for those who can’t attend.
What if I sign my TLs up and they change my mind?
You’re covered by a 2 week money-back guarantee. Try it, and if it’s not right, you’ll get a full refund — no questions asked.
We don't have the time for additional training. Will it fit around busy schedules?
We’ve made it easy for busy team leaders with a flexible learning structure. The programme is designed to be manageable alongside their regular duties, with bite-sized lessons that can be implemented at their own pace.
Can my company pay for this?
Yes! Ask for the 1-page outline to help you get internal approval — or send your manager our way.
Spots are limited for the 1 time only fee and no recurring membership fee.
Join Our Waitlist Now
Be one of the first 20 to join and get access for as long as you need and want to be a member, for just £145
Spots are limited for the 1 time only fee and no recurring membership fee.
© 2025 Turner Corner Learning Solutions All rights reserved.
© 2025 Turner Corner Learning Solutions
All rights reserved.
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